Door access
Works with the door you have.
SuiteCue connects to the access system already on your door, and falls back to your own code when there is nothing to connect to. Every booking gets a pass for its appointment window.
SuiteCue is pre-launch. The labels below say how far each connection has been checked.
How a pass works
From booking to door, in five states.
The same lifecycle applies to every door. Only the way the pass is made on your system changes.
- Scheduled
A booking is confirmed, and SuiteCue holds a pass for the appointment window. Nothing opens yet.
- Live
The window is open. The pass turns green and shows the PIN, QR code, or link for your door.
- Used
The client got in, and the door recorded it. The pro is told the client has arrived.
- Expired
The window closed. The pass stops working.
- Revoked
The booking was cancelled, or the tenancy ended. The pass stops working at once.
Connections
Pick the one that matches your door.
Universal fallback
UniversalFor any keypad or static code, including systems with no way for SuiteCue to connect. It works in every building.
Seam
BetaOne connection to many smart locks and access systems. For each appointment, SuiteCue asks Seam for a code that works only inside that window.
How Seam worksKisi
BetaTime-boxed visitor links and QR codes for buildings that run Kisi.
How Kisi worksRemoteLock
BetaA guest credential created for each appointment window on buildings that run RemoteLock.
How RemoteLock worksBrivo
BetaTime-boxed credentials for buildings that run Brivo access control.
How Brivo worksButterflyMX
ComingButterflyMX only works with approved partners, and SuiteCue is waiting on that approval. Join the waitlist and we will tell you when your building can connect.
See details and join the waitlist
Universal fallback
Any keypad, any static code.
For any keypad or static code, including systems with no way for SuiteCue to connect. It works in every building.
How it works
- You enter the code your door already uses. SuiteCue stores it encrypted.
- The pass keeps the code hidden until the appointment window opens. The code is revealed only inside the window.
- The client taps I'm here when they arrive, and the pro is told.
Good to know
- A keypad or a shared code on the door. Systems with no public API, such as Alarm.com, use this too.
- The lock itself does not change, so the pass controls when the code is shown, not whether the keypad accepts it.
Smart locks through Seam
One connection, many brands.
Seam gives SuiteCue a single way to reach these locks and access systems.
- Schlage
- Yale
- August
- Kwikset
- igloohome
- Lockly
- Brivo
- Kisi
- Avigilon Alta
- Salto
- Latch
Direct connections
Straight to the system, when you have one of these.
Kisi and Brivo also work through Seam. A direct connection skips Seam, so it adds no Seam credit cost.
Kisi
BetaTime-boxed visitor links and QR codes for buildings that run Kisi.
How Kisi worksRemoteLock
BetaA guest credential created for each appointment window on buildings that run RemoteLock.
How RemoteLock worksBrivo
BetaTime-boxed credentials for buildings that run Brivo access control.
How Brivo works
ButterflyMX
ComingButterflyMX only works with approved partners, and SuiteCue is waiting on that approval. Join the waitlist and we will tell you when your building can connect.
Labels
What each label means.
- Verified
- Checked against the vendor's own sandbox.
- Beta
- Built to the vendor's API and contract-tested. Design partners validate it on real doors.
- Coming
- Waiting on the vendor. Join the waitlist to hear when it opens.
- Universal
- Works in any building, with or without a connection.
Questions
Door questions, answered.
What if my door is not listed?
Use the universal fallback. It works with any keypad or static code, and with systems that have no way for SuiteCue to connect. Tell us what you have on the design partner form and we will say what is possible.
Become a design partnerCan a client see the code before their appointment?
No. The pass keeps the code hidden until the appointment window opens, on every kind of door.
How long before an appointment does a pass go live?
The building owner sets that for each location, along with how long a pass stays valid after the window ends. SuiteCue does not choose those times for you.
What if SuiteCue cannot set up a pass?
The pro is told, and if you turned on the universal fallback for the building, the pass falls back to your own code so the client is not left outside.
Design partners
Not sure what your door runs on?
Tell us what is on your door when you apply. Design partners also help us validate each connection on real doors.
Become a design partner